Provides social services to travelers and visitors of Chicago's O'Hare International Airport (ORD), including travel guidance, airport information, crisis intervention for passengers and emergency provisions.  One-on-one assistance to people facing challenges during travel are also provided in certain situations.

Airport Travelers Assistance Programs | Traveler's Aid Chicago

Programs that operate information booths in airport terminals that are staffed by people, usually volunteers, who can answer questions for the traveling public regarding airline schedules, airport facilities, hotel accommodations, tourist attractions, city bus services to and from the airport, ground transportation, and directions for people driving into the city or outlying areas; provide airport paging services; arrange for interpretation services for visitors speaking a language other than English; arrange for wheelchairs; and provide general assistance for people with disabilities or special needs.