Adult Protective Services | Illinois Department on Aging

The Adult Protective Services Program (APS) looks into reports of abuse, neglect, exploitation, and self-neglect for eligible Illinois residents living in the community. Case workers providing services at provider agencies throughout the state are trained and certified by the Illinois Department on Aging.

Physical Address

1 Natural Resources Way, Springfield, IL 62702

Hours

Monday to Friday, 8:30 am - 5:00 pm

Application process

Call the hotline to report a case of abuse, neglect or exploitation.

Fee

None

Eligibility

Must be a resident of Illinois; Must be at least 60 years of age, or between 18-59 years of age and living with a disability.

Languages

Spanish, English

Service area

IL

Agency info

Illinois Department on Aging

Programs offered include Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program. Additionally, the Senior Helpline is available.