Adult Protective Services | Illinois Department on Aging

Programs offered include Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program. Additionally, the Senior Helpline is available.

Physical Address

1 Natural Resources Way, Suite 100, Springfield, IL 62702

Hours

Monday to Friday, 8:30 am - 5:00 pm

Voice

800-252-8966

Senior Helpline

Application process

Call the hotline to report a case of abuse, neglect or exploitation.

Fee

None

Required documents

Proof of residence in Illinois (driver's license, state ID, mortgage statement, rent agreement, or recent utility bill with name of applicant).

Eligibility

Must be a resident of Illinois; Must be at least 60 years of age, or between 18-59 years of age and living with a disability.

Languages

Spanish, English

Service area

IL

Agency info

Illinois Department on Aging

Programs offered include Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program. Additionally, the Senior Helpline is available.