Discount Transit Passes | Regional Transportation Authority
Resource Name:Discount Transit Passes | Regional Transportation Authority
address
175 West Jackson Boulevard, Suite 1550, Chicago, IL 60604
Eligibility
65 years or older or a person with a disability; Qualifying military personnel living in the service region;
Required documents
Valid Photo ID
Wallet-sized color photo of yourself/applicant that is about 2 inches by 2 inches
If you are a person with a disability, proof of the disability (i.e. Social Security Disability payments, Veteran's Administration letter, etc.)
If you are receiving Medicare, verification of Medicare status.
Hours
Monday to Friday, 8:30 am - 5:00 pm
888-782-1008
Voice
·TRA Transit Benefit Fare Program
312-836-7000
Voice
·Travel Information
312-663-HELP
Voice
·RTA Mobility Services Helpline
312-913-3200
Voice
·Administrative Office
312-663-4357
Voice
·Mobility Services Helpline
312-913-3126
Voice
·Mobility Education Presentations
312-913-3110
Voice
·Ride Free and Reduced Fare
312-913-3120
Voice
·Mobility Education Training
Website
https://www.rtachicago.orgLanguages
English
Application process
(1) To apply in person, call the main number to find a location nearest you. (2) To apply by mail, download either the Senior or Persons with Disabilities application from the website and return the completed application to the address as listed on the application https://fares.rtachicago.org/. (3) Provide required documentation. (4) If approved, a permit will be received by mail in about 3-4 weeks.
Fees
No Fees, Fees apply for replacement Permits or for pictures to be take on site.
Service area
All ZIP Codes, IL
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.
Last Assured
10/20/2025
What's Here
Providing organization
Regional Transportation Authority
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.