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Discount Transit Passes | Regional Transportation Authority

175 West Jackson Boulevard, Suite 1550, Chicago, IL 60604

Eligibility

65 years or older or a person with a disability; Qualifying military personnel living in the service region;

Required documents

Valid Photo ID Wallet-sized color photo of yourself/applicant that is about 2 inches by 2 inches If you are a person with a disability, proof of the disability (i.e. Social Security Disability payments, Veteran's Administration letter, etc.) If you are receiving Medicare, verification of Medicare status.

Hours

Monday to Friday, 8:30 am - 5:00 pm
312-663-4357
Voice·

Mobility Services Helpline

312-836-7000
Voice·

Travel Information

312-663-HELP
Voice·

RTA Mobility Services Helpline

312-913-3110
Voice·

Ride Free and Reduced Fare

888-782-1008
Voice·

TRA Transit Benefit Fare Program

312-913-3120
Voice·

Mobility Education Training

312-913-3126
Voice·

Mobility Education Presentations

312-913-3200
Voice·

Administrative Office

Languages

English

Application process

(1) To apply in person, call the main number to find a location nearest you. (2) To apply by mail, download either the Senior or Persons with Disabilities application from the website and return the completed application to the address as listed on the application https://fares.rtachicago.org/. (3) Provide required documentation. (4) If approved, a permit will be received by mail in about 3-4 weeks.

Fees

No Fees, Fees apply for replacement Permits or for pictures to be take on site.

Service area

All ZIP Codes, IL
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.

Last Assured

10/20/2025

Providing organization

Regional Transportation Authority
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.