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Water Service Payment Assistance | Dollar Energy Fund - Illinois American Water Income-Based Discount Program

Residential water and/or wastewater payment assistance for residential customers of Illinois American Water.

Physical Address

Hours

Monday to Friday, 8:00 am - 5:00 pm

Voice

888-282-6816

Toll-Free

Application process

(1) Visit website to apply online, or call the 888-282-6816 during posted hours. (2) Information required from applicants would include the following: (a) Number of people living in the household (b) Number of adults over the age of 18 in the household (c) Number of children under the age of 18 in the household (d) Required documents.

Fee

No Fees

Required documents

Proof of residence in Illinois; Proof of grossly monthly income of household (includes public benefits received for children, disability, etc.); Additional documents may be required.

Eligibility

Must be residential customer of Illinois American Water; Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines.

Languages

English

Service area

IL

Agency info

Dollar Energy Fund Illinois American Water Income Based Discount Program

Residential water and/or wastewater payment assistance for residential customers of Illinois American Water.