Water Service Payment Assistance | Dollar Energy Fund - Illinois American Water Income-Based Discount Program
Resource Name:Water Service Payment Assistance | Dollar Energy Fund - Illinois American Water Income-Based Discount Program
Eligibility
Must be residential customer of Illinois American Water; Total gross household income must be at or below 300% of the Federal Poverty Income Guidelines.
Required documents
Proof of residence in Illinois
Proof of grossly monthly income of household (includes public benefits received for children, disability, etc.)
Copy of water utility bill
Additional documents may be required.
Hours
Monday to Friday, 8:00 am - 5:00 pm
888-282-6816
Voice
·Toll-Free
Languages
English
Application process
(1) Visit website to apply online, or call the 888-282-6816 during posted hours. (2) Information required from applicants would include the following: (a) Number of people living in the household (b) Number of adults over the age of 18 in the household (c) Number of children under the age of 18 in the household (d) Required documents.
Fees
No Fees
Service area
All ZIP Codes, IL
Residential water and/or wastewater payment assistance for residential customers of Illinois American Water.
Last Assured
06/30/2026
What's Here
Providing organization
Dollar Energy Fund Illinois American Water Income Based Discount Program
Residential water and/or wastewater payment assistance for residential customers of Illinois American Water.
