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Water Service Payment Assistance | Dollar Energy Fund - Illinois American Water Income-Based Discount Program

Report

Resource Name:Water Service Payment Assistance | Dollar Energy Fund - Illinois American Water Income-Based Discount Program

Eligibility

Must be residential customer of Illinois American Water; Total gross household income must be at or below 300% of the Federal Poverty Income Guidelines.

Required documents

Proof of residence in Illinois Proof of grossly monthly income of household (includes public benefits received for children, disability, etc.) Copy of water utility bill Additional documents may be required.

Hours

Monday to Friday, 8:00 am - 5:00 pm
888-282-6816

Voice

·

Toll-Free

Languages

English

Application process

(1) Visit website to apply online, or call the 888-282-6816 during posted hours. (2) Information required from applicants would include the following: (a) Number of people living in the household (b) Number of adults over the age of 18 in the household (c) Number of children under the age of 18 in the household (d) Required documents.

Fees

No Fees

Service area

All ZIP Codes, IL
Residential water and/or wastewater payment assistance for residential customers of Illinois American Water.

Last Assured

06/30/2026

Providing organization

Dollar Energy Fund Illinois American Water Income Based Discount Program
Residential water and/or wastewater payment assistance for residential customers of Illinois American Water.