Medicare Information/Counseling | Achieving Independence and Mobility Center for Independent Living

Senior Health Insurance Program (SHIP) - Free statewide health insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors help answer questions on a variety of Medicare-related topics, including Medicare Supplement Insurance, Medicare Advantage Plans, Long-Term Care Insurance, Claims and Appeals, and others.

Physical Address

3130 Finley Road, Downers Grove, IL 60515

Hours

Monday to Friday, 8:00 am - 4:30 pm

Voice

630-469-2300

Main

Application process

(1) Call to set up an appointment or, (2) Fill out the online contact form, and a staff member will call back to conduct an initial interview (3) Once the appropriate program(s) has been identified, all program requirements, including required documentation (if any), will be discussed with a staff member.

Fee

No fees

Required documents

Photo ID; Proof of Age; Proof of insurance; Additional documents may be required.

Eligibility

Individuals 65 years of age or older and eligible for benefits under Social Security or the Railroad Retirement System, or a federal, state or local government employee insured on his/her own record or that of a spouse; Individuals who have been receiving disability benefits under Social Security or the Railroad Retirement System for 24 months or more; Individuals who are receiving regular dialysis or have received a kidney transplant due to kidney failure; Individuals who have been diagnosed with Amyotrophic Lateral Sclerosis (ALS), also known as Lou Gehrig’s Disease.

Languages

English, Spanish, American Sign Language

Service area

DuPage, Kane, and Kendall

Agency info

Achieving Independence and Mobility Center for Independent Living

Provides services to those with disabilities who need assistance with advocacy, development of independent living skills, Medicare counseling, and provides information and referral to community resources.