Credit Counseling | ComEd - Assistance Programs
Eligibility
Current ComEd customer
Required documents
Photo ID, Proof of financial hardship for the past 30 days.
Hours
Main customer service: Monday to Friday, 7:00 am - 7:00 pm
Financial Assistance Programs representatives: Monday to Friday, 7:30 am - 5:00 pm
800-334-7661
Voice·
Main
888-806-CARE
Voice·
Assistance Programs
800-955-8237
Voice·
Customer Service - Spanish
800-EDI-SON1
Voice·
Main
888-806-2273
Voice·
Assistance Programs
855-433-2700
Voice·
Energy Efficiency Program Inquiries
800-526-0844
Voice·
TTY
773-275-0900
Voice·
Working Credit
Languages
English, Spanish
Application process
(1) Sign up online at https://info.workingcredit.org/join/comed (2) Call or email [email protected]
Fees
None
Service area
IL
Provides assistance for eligible utility customers with payment programs and credit management support, as well as home energy audits for utility savings.
Last Assured
12/16/2025
What's Here
Providing organization
ComEd Assistance Programs
Provides assistance for eligible utility customers with payment programs and credit management support, as well as home energy audits for utility savings.