Free Transit Passes | Regional Transportation Authority
175 West Jackson Boulevard, Suite 1550, Chicago, IL 60604
Eligibility
Enrolled in the Illinois Department on Aging's Benefit Access Program; Persons aged 65 or older or with a disability; Meet income requirements.
Required documents
Government-issued Photo ID
Previous year's tax return and/or income information
color photo of yourself that is approximately 2 inches by 2 inches (Do not wear a hat, scarf, or sunglasses in the photo).
Hours
Monday to Friday, 8:30 am - 5:00 pm
312-836-7000
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Travel Information
312-913-3120
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Mobility Education Training
312-913-3200
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Administrative Office
888-782-1008
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TRA Transit Benefit Fare Program
312-913-3110
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Ride Free and Reduced Fare
312-913-3126
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Mobility Education Presentations
312-663-4357
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Mobility Services Helpline
312-663-HELP
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RTA Mobility Services Helpline
Website
https://www.rtachicago.orgLanguages
English
Application process
(1) To apply in person, call the main number to find a location nearest you. (2) To apply by mail, download either the Senior or Persons with Disabilities application from the website and return the completed application to the address as listed on the application https://fares.rtachicago.org/. (3) If approved, a permit will be received by mail in about 3-4 weeks.
Fees
No Fees, Fees apply for replacement permits or for pictures to be take on site.
Service area
All ZIP Codes, IL
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.
Last Assured
10/20/2025
What's Here
Providing organization
Regional Transportation Authority
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.