Public Transit Authorities | Regional Transportation Authority
175 West Jackson Boulevard, Suite 1550, Chicago, IL 60604
Eligibility
None
Required documents
Varies for program. May include: Illinois Photo ID
Alien registration card or passport
Proof of Age, Disability or military service. Additional documents may be required.
Hours
Monday to Friday, 8:30 am - 5:00 pm
312-913-3120
Voice·
Mobility Education Training
312-913-3126
Voice·
Mobility Education Presentations
312-663-4357
Voice·
Mobility Services Helpline
312-913-3200
Voice·
Administrative Office
888-782-1008
Voice·
TRA Transit Benefit Fare Program
312-663-HELP
Voice·
RTA Mobility Services Helpline
312-836-7000
Voice·
Travel Information
312-913-3110
Voice·
Ride Free and Reduced Fare
Website
https://www.rtachicago.orgLanguages
English
Application process
(1) Visit the website or call Customer Services for assistance. (2) Submit application and supporting documents for discounted or accessible transit programs online via Fare Programs online portal at Fares.RTAChicago.org
Fees
No Fees, Self-Pay
Service area
All ZIP Codes, IL
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.
Last Assured
10/20/2025
What's Here
Providing organization
Regional Transportation Authority
Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.