Skip to content
211 of DuPage County home page
Report

Public Transit Authorities | Regional Transportation Authority

175 West Jackson Boulevard, Suite 1550, Chicago, IL 60604

Eligibility

None

Required documents

Varies for program. May include: Illinois Photo ID Alien registration card or passport Proof of Age, Disability or military service. Additional documents may be required.

Hours

Monday to Friday, 8:30 am - 5:00 pm

312-663-HELP
Voice·

RTA Mobility Services Helpline

312-663-4357
Voice·

Mobility Services Helpline

888-782-1008
Voice·

TRA Transit Benefit Fare Program

312-913-3200
Voice·

Administrative Office

312-836-7000
Voice·

Travel Information

312-913-3120
Voice·

Mobility Education Training

312-913-3126
Voice·

Mobility Education Presentations

312-913-3110
Voice·

Ride Free and Reduced Fare

Languages

English

Application process

(1) Visit the website or call Customer Services for assistance. (2) Submit application and supporting documents for discounted or accessible transit programs online via Fare Programs online portal at Fares.RTAChicago.org

Fees

No Fees, Self-Pay

Service area

Mchenry County, IL Will County, IL Kane County, IL Lake County, IL Dupage County, IL Cook County, IL

Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.

Providing organization

Regional Transportation Authority

Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.