Consumer Complaints | Consumer Financial Protection Bureau
1700 G Street NW, Washington, DC 20552
Eligibility
None
Required documents
Varies
Hours
Monday to Friday, 7:00 am - 7:00 pm
855-729-2372
Voice·
TTY/TTD
855-411-2372
Voice·
Toll-Free
Languages
English; Help in additional languages available.
Application process
(1) Call office during listed hours to submit a complaint over the phone, OR (2) Visit website to fill out and submit a complaint online through the website. OR (3) Submit a complaint by mail to the Consumer Financial Protection Bureau at PO Box 27170, Washington, DC 20038.
Fees
No Fees
Service area
All ZIP Codes, All States
Federal government entity that provides consumer education on mortgages and finance-related topics including how to avoid scams. Also provides assistance to those seeking to file a complaint about financial or monetary fraud and scams.
Last Assured
12/01/2025
What's Here
Providing organization
Consumer Financial Protection Bureau
Federal government entity that provides consumer education on mortgages and finance-related topics including how to avoid scams. Also provides assistance to those seeking to file a complaint about financial or monetary fraud and scams.