Discounted Telephone Service | Federal Communications Commission - Lifeline Program for Low-Income Consumers

Provides discounted phone service for qualifying low-income consumers.

Physical Address

45 L Street NE, Washington, DC 20554

Hours

Administration: Monday to Friday 7:00 am - 4:00 pm Non-Emergency Support Center Business Hours: Monday to Sunday, 8:00 am - 8:00 pm For emergencies, 24 hours a day, 7 days a week

Voice

888-225-5322

Main Number

Application process

(1) Call Toll-Free Main Number (2) Email [email protected] to request an application (3) Visit website for more information about program at www.fcc.gov/general/lifeline-program-low-income-consumers

Fee

Sliding Scale, Self-pay

Required documents

Identification; Proof of address; Proof of Income/Need

Eligibility

Must be enrolled/active in one of the following: Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Medicaid, Federal Public Housing Assistance, or Tribal-specific programs: Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance for Needy Families (TTANF), Food Distribution Program on Indian Reservations (FDPIR), or Head Start, Income at or below 135% of the Federal Poverty Guidelines, Veterans Pension and Survivor Benefits Program; Limit: one Lifeline discount per household

Languages

English, Spanish

Agency info

Federal Communications Commission Lifeline Program for Low Income Consumers

Provides discounted phone service for qualifying low-income consumers.