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Information and Referral | Aurora, City of

44 East Downer Place, Aurora, IL 60505

Eligibility

Resident of Aurora

Required documents

Photo ID Proof of address Varies per service

Hours

Monday to Friday, 8:00 am - 5:00 pm
630-256-3299
Fax·

Fax

630-256-4636
Voice·

Main

630-256-INFO
Voice·

Main

Languages

English, Spanish

Application process

Call 630-256-INFO (4636) or dial 3-1-1 for assistance, including transfers to specific departments as per needs.

Fees

No fees

Service area

Aurora, IL
Local government administering city services. Offers a Customer Service Call Center, 630-256-INFO (4636) to provide non-emergency assistance and information.

Last Assured

04/28/2026

Providing organization

Aurora City of
Local government administering city services. Offers a Customer Service Call Center, 630-256-INFO (4636) to provide non-emergency assistance and information.