Airport Travelers Assistance Programs | Traveler's Aid Chicago

Provides social services to travelers and visitors of Chicago's O'Hare International Airport (ORD), including travel guidance, airport information, crisis intervention for passengers and emergency provisions. One-on-one assistance to people facing challenges during travel are also provided in certain situations.

Physical Address

Hours

Monday to Friday, 8:00 am - 9:00 pm; Saturday and Sunday, 10:00 am - 9:00 pm

Voice

773-894-2427

Main

Application process

Call or walk up to information desk for assistance during listed hours.

Fee

None

Required documents

None

Eligibility

Travelers at Chicago O'Hare International Airport (ORD).

Languages

English; Translation services provided for most languages.

Service area

60666, IL

Agency info

Travelers Aid Chicago

Provides crisis intervention, information and social services to travelers and visitors of Chicago's O'Hare International Airport (ORD). Travelers Aid does not provide any financial assistance for transportation or any other services. A program of Heartland Human care Services.