Skip to content
211 of DuPage County home page
Report

Paratransit Programs | Illinois Department on Aging

1 Natural Resources Way, Suite 100, Springfield, IL 62702

Eligibility

Must be living in Illinois at the time of filing of application; Must be 65 years of age or older before January 1 of current year, OR; Must become 65 years of age in the current year, OR; Must be 16 years of age or older before January 1 of current year and be determined to be totally and permanently disabled as defined by program requirements; Must meet household income guidelines.

Required documents

Photo ID (driver's license, state ID) Proof of residence (driver's license, state ID, utility bill with name of applicant, mortgage or rent statement) Proof of income (W-2 forms, tax documents).

Hours

Monday to Friday, 8:30 am - 5:00 pm

800-252-8966
Voice·

Senior Helpline

866-800-1409
Voice·

Adult Protective Services Hotline

711
Voice·

Deaf and Speech-Impaired

Languages

English, Spanish

Application process

Call the helpline during listed hours or visit the website to apply online.

Fees

No Fees

Service area

IL

State government agency offering programs and services geared towards seniors and older adults, including Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program (SHIP).

Providing organization

Illinois Department on Aging

State government agency offering programs and services geared towards seniors and older adults, including Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program (SHIP).

Paratransit Programs | Illinois Department on Aging