Electric Service Payment Assistance | ComEd - Assistance Programs
Provides assistance for eligible utility customers with payment programs and credit management support, as well as home energy audits for utility savings.
Categories
Physical Address
Hours
Monday to Friday, 7:00 am - 7:00 pm
Application process
(1) Submit information online at www.comed.com/relief (2) Call 888-688-5438 or email [email protected] for assistance (3) Credit may take up to 2 months to appear on bill
Fee
None
Required documents
Photo ID; Current/most recent ComEd statement; Proof of income (two paystubs from last 30 days, unemployment application, layoff notice from past 90 days, Social Security or Veterans statement of benefits, SNAP, SSI, Medicaid, or see website for other accepted documents).
Eligibility
Residential customers with a past due electricity bill; Household income must be at or below 300% of the Federal Poverty Level.
Languages
English, Spanish
Service area
IL
Agency info
ComEd Assistance Programs
Provides assistance for eligible utility customers with payment programs and credit management support, as well as home energy audits for utility savings.