Family Based Services | Illinois Department of Children and Family Services - Naperville
1255 Bond Street, Naperville, IL 60563
Eligibility
Individuals and families residing in Illinois
Required documents
Proof of residency
Confirm any requirements over the phone
Hours
Monday to Friday, 8:30 am - 5:00 pm
800-25A-BUSE
Voice·
Child Abuse Hotline
711
Voice·
TTY Illinois Relay
331-231-6900
Voice·
Main
800-252-2873
Voice·
Child Abuse Hotline
Website
https://dcfs.illinois.govLanguages
Spanish, English
Application process
Call to be connected to a staff member for program information and registration/application.
Fees
No Fees
Service area
All ZIP Codes, IL
Protective services for children who are reported to be abused or neglected. Services also include family reunification and appropriate, permanent families for those children who cannot safely return home. Works with community partners to support early intervention and child abuse prevention activities.
Last Assured
11/10/2025
What's Here
Providing organization
Illinois Department of Children and Family Services
Protective services for children who are reported to be abused or neglected. Services also include family reunification and appropriate, permanent families for those children who cannot safely return home. Works with community partners to support early intervention and child abuse prevention activities.