Children's Protective Services | Illinois Department of Children and Family Services
Eligibility
Families in Illinois
Required documents
None
Hours
Monday to Friday, 8:30 am - 5:00 pm
866-503-0184
Voice·
Missing or Runaway Child Helpline
800-25A-BUSE
Voice·
27/7 Hotline
800-252-2873
Voice·
24/7 Hotline
877-746-0829
Voice·
Day Care Information Hotline
312-814-6800
Voice·
Office General
800-572-2390
Voice·
Adoption Information
800-232-3798
Voice·
Advocacy Office for Children and Families
800-722-9124
Voice·
Foster Parent Hotline
Websitehttps://dcfs.illinois.gov
Languages
English
Application process
(1) Call the hotline to confidentially report a case of child abuse or neglect: 1-800-25-ABUSE (2) Cases of child abuse can also be reported online through the website (3) Information for the report will be gathered during the time of the call (4) Visit the website for detailed information on all related programs and services (5) For non-emergency situations, report suspected child abuse or neglect using the online reporting system at: www2.illinois.gov/dcfs/safekids/reporting/Pages/index.aspx
Fees
No Fees
Service area
IL
Protective services for children who are reported to be abused or neglected. Services also include family reunification and appropriate, permanent families for those children who cannot safely return home. Works with community partners to support early intervention and child abuse prevention activities.
Last Assured
08/11/2025
What's Here
Providing organization
Illinois Department of Children and Family Services
Protective services for children who are reported to be abused or neglected. Services also include family reunification and appropriate, permanent families for those children who cannot safely return home. Works with community partners to support early intervention and child abuse prevention activities.