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State Government Agencies/Departments | Illinois Department of Human Services

100 South Grand Avenue East, Springfield, IL 62704

Eligibility

Must be a resident of Illinois; Specific requirements vary by program.

Required documents

Vary by program: Photo ID (driver's license, state ID) Proof of household income (w-2 forms, tax return documents, bank statements).

Hours

Monday to Friday, 8:30 am - 5:00 pm
833-2FI-NDHE xLP
Voice·

Illinois Helpline

800-843-6154
Voice·

Helpline

866-454-3571
Voice·

Illinois Home Assistance Fund

866-324-5553
Voice·

TTY

833-234-6343
Voice·

Illinois Helpline

866-ILH-ELP1
Voice·

Illinois Home Assistance Fund

630-328-1000
Voice·

Main

Languages

English, Spanish

Application process

Call or visit during listed hours.

Fees

No fees.

Service area

IL
Administers State funded programs through local offices for medical, food, and cash assistance to qualified Illinois residents.

Last Assured

08/26/2025

Providing organization

Illinois Department of Human Services
Administers State funded programs through local offices for medical, food, and cash assistance to qualified Illinois residents.