In Home Assistance | Illinois Department on Aging
1 Natural Resources Way, Suite 100, Springfield, IL 62702
Eligibility
Must be a resident of Illinois at least 60 years of age; Must be either a U.S. citizen or eligible non-citizen; Must have a need for long-term care as measured by the Determination of Need (DON) assessment; Must be eligible for and enroll in Medicaid.
Required documents
Photo ID (driver's license, state ID, passport or certificate of naturalization)
Proof of income
Additional documents may be required
Hours
Monday to Friday, 8:30 am - 5:00 pm
800-252-8966
Voice·
Senior Helpline
711
Voice·
Deaf and Speech-Impaired
866-800-1409
Voice·
Adult Protective Services Hotline
Languages
English, Spanish
Application process
Call during listed hours.
Fees
No Fees
Service area
IL
State government agency offering programs and services geared towards seniors and older adults, including Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program (SHIP).
Last Assured
10/29/2025
What's Here
Providing organization
Illinois Department on Aging
State government agency offering programs and services geared towards seniors and older adults, including Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program (SHIP).