Utility Service Payment Assistance | DuPage County Community Services

Low Income Home Energy Assistance Program (LIHEAP) - electric and gas service payment assistance for low-income residents of DuPage County

Physical Address

421 North County Farm Road, Wheaton, IL 60187

Hours

Monday to Friday, 8:00 am - 4:30 pm

Voice

630-407-6500

Main

Application process

(1) Call DuPage County Community Services to speak with Intake and Referral, or contact your local township office, to schedule an appointment, (2) A phone intake will be completed to determine program eligibility, (3) If eligible, an appointment will be provided, (4) Applicants will need to provide all required documents at the time of appointment.

Fee

No Fees.

Required documents

Proof of income for all household members for the 30 days prior to the appointment; Social security cards or ITIN (Individual Taxpayer Identification Number) for all household members; Copy of current electric bill within last 30 days; Copy of rental agreement (if renting) showing that utilities are included, the monthly rental amount, and landlord contact.

Eligibility

Resident of DuPage County; Total gross household income may not be more than 200% of federal poverty level; Applicant must be the customer of record with the utility company.

Languages

Spanish, English; Language Interpreter service available.

Service area

Dupage County, IL

Agency info

DuPage County Community Services

County department overseeing several community programs, including Aging and Disability Services, Community Development, Family Center, Housing Supports and Self-Sufficiency, and Intake and Referral. The department also provides assistance through the Low Income Housing Energy Assistance (LIHEAP) program and manages the 211 DuPage resource database.