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Consumer Protection Agencies | Illinois Attorney General - Consumer Protection Division

115 South LaSalle Street, Chicago, IL 60603

Eligibility

Residents of Illinois

Required documents

Proof of residence in Illinois Additional documents may be required.

Hours

Chicago: Monday to Friday, 9:00 am - 5:00 pm Springfield: Monday to Friday, 8:30 am - 4:45 pm
800-386-5438

Voice - Chicago Hotline

https://www.illinoisattorneygeneral.gov/consumer-protection/index

Languages

English, Spanish

Application process

(1) Call the consumer hotline, or (2) Fill out consumer complaint online form on website to provide personal information and details of the complaint.

Fees

No Fees

Service area

IL

Description

Protective services for Illinois residents victimized by fraud and other unethical business practices. Services include informal dispute resolution on behalf of consumers who have complaints regarding purchases, identity theft, home repair and construction, auto sales and repairs, and heath care services.

Providing organization

Illinois Attorney General Consumer Protection Division

Protective services for Illinois residents victimized by fraud and other unethical business practices. Services include informal dispute resolution on behalf of consumers who have complaints regarding purchases, identity theft, home repair and construction, auto sales and repairs, and heath care services.