Specialized Information and Referral | Illinois Department on Aging
1 Natural Resources Way, Suite 100, Springfield, IL 62702
Eligibility
Residents of Illinois
Required documents
None
Hours
Monday to Friday, 8:30 am - 5:00 pm
711
Voice·
Deaf and Speech-Impaired
800-252-8966
Voice·
Senior Helpline
866-800-1409
Voice·
Adult Protective Services Hotline
Languages
English, Spanish
Application process
(1) Call the toll-free number during listed hours (2) Information requested on the call may include client's name, age, address, current services being received and daytime telephone numbers.
Fees
No Fees
Service area
IL
State government agency offering programs and services geared towards seniors and older adults, including Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program (SHIP).
Last Assured
10/29/2025
What's Here
Providing organization
Illinois Department on Aging
State government agency offering programs and services geared towards seniors and older adults, including Adult Protective Services, the Community Care Program, and the Senior Health Insurance Program (SHIP).